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Thomson Avenue LTD | FAQ
Provides professional photography and videography for all types of corporate and commercial events, such as weddings, birthdays, christenings, etc.
Thomson Avenue LTD, Photography, Videography, Kevin Thomson, wedding photography, live streaming, wedding live streaming, professional photography, professional videography, wedding filmmaking, wedding, birthday party, christening, holy communion, uk photography, cheap photography
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Everything you need to know

Frequently Asked Questions

Where are you based?

We’re based in Southampton, but we offer our services anywhere in U.K.

What services do you provide?

We provide photography, videography and post production services for all types of events such as weddings, live events, cultural / religious celebrations or any other events. We also provide specialist equipment / services such as jibs, sliders, track and dolly, steadicam, helicam, live streaming, vision mixing to accomodate all your needs.

Do you edit footage shot by ourselves or other companies?

We are more than happy to provide post production services with just about any digital format that is available. Additional costs may be incurred if the formats are tape based such as DigiBeta, HD Cam, BetaSP etc and quality is dependent on the format provided, especially if it is pre-compressed or converted to DVD / online publishing.

How long does it take to produce the final product?

Our turnaround time depends on the event we cover and the number of cameras we use. In normal circumstances, a single camera event with professional editing can be completed within 1-2 weeks, and a multi-camera event can be completed between 3-6 weeks. You will be advised an estimated turnaround time when you book. However, we also provide fast-track editing service at an additional charge, ideal for those who are in a rush.

Do you provide services internationally?

We have branches located in India and UK. We will be more than happy to provide any services internationally, provided that you arrange travel and accommodation for our crew.

Do you provide commercial services?

Our company is run by photographers / cinematographers who worked in feature films and other commercial production experiences such as music videos, TV Commercial / advertisement filming, etc. If you need any services for commercial productions, we are able to link you with our trusted production companies for any equipment or crew you need.

Do you provide personalised package?

Yes! All our packages listed on the website are to provide you with the basic idea of what you can expect. When you book your desired package, we will evaluate your event and discuss your requirements, enabling us to provide a personalised package with just the services you need, so you will only pay for what you get.

How can I amend or cancel my booking?

We understand that unplanned situations happen which may affect your schedule or even change your whole event. We are able to change your booking provided that our crew members are available for your new date. Your agreed package rate cannot be guaranteed if we have to hire a photographer or videographer on our behalf. If cancellations are made without prior notice, the deposits are non-refundable.

How do I make a booking?

Simply contact us via our telephone number to arrange a booking.

Why did your prices go up?

That question pretty much needs it’s own article. During our promotional periods, we have offered discounted prices to our customers, but keep in mind, the hours and cost involved with: Administration, enquiries, marketing, upgraded gear (cameras, tripods, audio recording equipment, lighting, and a bunch of special tools to help us get some epic shots), gear maintenance, transport, organising schedules, preparation (charging batteries, cleaning lenses, clearing cards), filming, editing (downloading footage, watching through, cutting down, choosing music, story-telling, colour-grading, touching up, exporting, uploading). Keeping in mind that typically around 30-40 hours will go into editing your final product! Photography and videography is a huge, detailed, and time-consuming process. If we didn’t charge what we did, your product would suffer.

What if another company has offered the same services for cheaper / free?

Every photographers are different, and you get charged for what you get. As always, there will be new photographers stepping into the industry offering cheaper rates to build up their portfolio. Experienced photographers and videographers will cost more than someone starting out, and also means less worry for you, they know what they are doing, they know where to be when, they know where to get that perfect shot, etc. At the end of the day, it’s your special day, so please choose what works best for you.